Privacy Policy
This Privacy Statement relates solely to the online information
and collection practices of our website located at edentree.com.
We recognize that many visitors and users of this Web site are
concerned about the information they provide to use and how we
treat that information. This privacy statement has been developed
to address those concerns. Your use of this Web site indicates that
you have read and accept our privacy practices as outlined in this
Privacy Statement.
Information we collect
When you visit our Web Site, you may provide us with two types
of information: (1) personal information that you knowingly choose
to disclose, which is collected on an individual basis and (2)
general user information that does not contain personally
identifiable information, which is collected on an aggregate basis
as you browse the web site. In some cases, if you choose not to
provide us with the requested information, you may not be able to
access all of our web site's contents and services. Personally
identifiable you choose to provide: We may ask for certain personal
information from you for the purpose of providing to you content
and/or services that you request.
If you wish to purchase our products or services through this
website, you may need to provide us with information so that we can
complete that transaction, including your credit card information.
You may be asked to disclose personal information to us so that we
can provide assistance and information to you. For example, we may
collect personal information from you (such as an e-mail address,
system information and problem descriptions) in order to provide
online technical support and troubleshooting.
Non-personally identifiable information we collect: Cookies/Web
server logs: similar to other commercial websites, our website uses
standard technology called "cookies" and web server logs to collect
information about how our webs site is used. Cookies are a feature
of web browser software that allows web servers to recognize the
computer used to access a web site. Cookies are small pieces of
data that are stored by a user's web browser on the user's hard
drive. Information gathered through cookies and web server logs may
include the date and time of visits, the pages viewed, time spent
at our web site and the web sites visited just before and just
after our web site. This information is collected on an aggregate
basis. None of this information is associated with you as an
individual.
You can, of course, disable cookies on your computer by
indicating this in the preference or options menus in your browser.
However, it is possible that some parts of our website will not
operate correctly if you disable cookies. You should consult with
your browser's provider/manufacturer if you have any questions
regarding disabling cookies.
How we use your information
We would like to use this personal data to provide you with
information about our products and services and those of other
companies. You will be asked to confirm your agreement to us when
you enter your details.
We will not pass on your details to any third party.
How to access and/or modify your information or choices
If you visit our Web site and volunteer personally identifiable
information, you may modify, update or delete such information at
any time by visiting edentree.co.uk where you will have
the opportunity to access and revise certain of your personally
identifiable information and to update your preferences regarding
what information you want to receive from us. You can do this by
visiting the Contact Us page and sending us an email.
Links to Third Party sites
Please be aware that we are not responsible for the privacy
practices of any third party sites. Please also be aware that the
privacy policies of other sites may differ significantly from the
privacy policy of this Web Site. Therefore we encourage you to read
the privacy statement of each and every web site that collects
personally identifiable information.
Changes to our policies
From time to time, we may change our privacy policies. If we
make a change, it will not affect the choices you have made about
any information you gave us before that change. Any changes will be
reflected in our Privacy Statements.
Complaints
We are committed to working with your to resolve, quickly and
fairly, any complaints you may have about privacy. If you have any
questions or comments or you want a copy of our Data Privacy
Complaints Policy, please contact us through one of the methods
given in the 'How to reach us' section below.
Security
We take reasonable steps to maintain the security of the
personally identifiable information that we collect, limiting the
number of people who have physical access to our database servers,
as well as installing electronic security systems that guard
against unauthorized access. However, no system and no data
transmission over the internet can be guaranteed to be completely
secure. Accordingly we cannot ensure or warrant the security of any
information you provide us and do so at your own risk.
We may provide access to your personally identifiable
information when legally required to do so, to cooperate with
police investigations or other legal proceedings, to limit our
liability to protect our rights, or to protect the rights and
safety of the public. In those instances, the information is
provided only for that limited purpose.
How to reach us
At any time you may ask us to:
- Send you a copy of your information.
- Remove your information from our records.
- Correct or update any of your information.
Unless exceptional circumstances apply, Eden Tree will not
charge individuals for processing any request or complaints.
You can contact us by calling +44 (0) 845 22 33 002 or emailing
us at info@edentree.co.uk
or writing to us at:
Good Practice Ltd
Stewart House
2nd Floor
22 North West Thistle Street Lane
Edinburgh
EH2 1BY
United Kingdom